We help with the practical stuff that keeps layouts running well: planning, parts choices, troubleshooting, and (where suitable) repairs and DCC fitting.

Included support (free for customers)

• Unitrack plan check – quick look at a sketch/plan/shopping list for obvious geometry issues and missing essentials.
• Track Part matching & substitutions – help turning an idea into the right pieces, including sensible alternatives when something isn’t available.
• Compatibility guidance – curves, clearances, platforms, couplers, basic DC/DCC questions.
• Fault-finding by photo – derailments, stalling, dead sections, point issues.
• Order staging – if you’re building in phases, we’ll help you avoid dead-ends and duplicates.

Paid services (£50 inc VAT each)

£50 covers up to around and hour of hands-on work. If it’s bigger than that, we’ll tell you before we start. Parts not included in cost.

• Layout design session (Unitrack-focused) – one concept plan + parts list + notes on curves/access/next steps.
• Layout review & optimisation – refine an existing plan for smoother running, simpler parts, and easier wiring/access.
• DCC fitting (subject to model and parts availability) – install and bench test a decoder; simple setup note.
• Lighting fitting (subject to model and parts availability) – install and bench test interior lighting.
• Repairs / running improvements (subject to parts availability) – diagnose and fix common running faults where practical.
• Wiring plan + parts list (Unitrack) – a sensible wiring approach and the parts needed, with a simple diagram.

What to send us

Photos and/or plan screenshots, rough measurements, what you run, what you already own, and what the problem looks like.

Notes

Repairs and DCC fitting depend on model suitability and parts availability. If it doesn't make sense, we’ll say so.