April news from Train Trax UK - GWR Class 800/3 and Amtrak Surfliner now in stock

Exciting Arrivals

We've had some great new arrivals recently, so be sure to check out the links above. The GWR 9-car sets are fantastic runners, just as we’ve come to expect from Kato’s Class 800 series. By the time you read this, we’ll have the DC/Analog, DCC Fitted, and DCC Sound versions in stock.

Our KatoUSA Surfliner 8-car sets (Analogue and DCC Fitted) have already sold out, but the 4-car basic sets and add-ons are still available seperately. These are really interesting sets, and we know some of you have even traveled on this route while on 'vacation'. The DCC Sound versions are on their way, so keep an eye out.

Heading to the York Show

Easter weekend is coming up, which means we’re getting ready for the York Show. You’ll find us in the same spot at the racecourse as previous years, though we’re hoping to fit in even more stock this time. We’ll also be bringing along some things from themodeltreeshop.co.uk for those who want to add a bit of scenery to their layouts.

If there’s something specific you’d like us to bring, just let us know. We’ll do our best to fit it in. You can also pre-order online for collection at the show, which is a great way to save on postage.

A Quick Word About Ordering

We've had some long rambling phone calls from people recently, and it's not sustainable, but we're too polite to hang up. What should we do?

We’ve had a few people mention that they don’t use PayPal or prefer not to buy online. Apart from a handful of shows each year, we run as an online-only business. That’s how we keep overheads down and pass the savings on to you.

We do our best to answer calls when we can, but we don’t have the capacity to take orders over the phone. Instead, we’ve put a lot of time and effort into making our website as simple and secure as possible, with a choice of safe payment methods.

We’re always happy to help, and we've proud of our customer service reputation. However, if you need assistance, email is the best way to reach us. That way, we can look into things properly and share photos or diagrams if needed. 

A Busy Few Weeks Ahead

Between getting ready for the York show and the school holidays, things will be a little busier than usual over the next few weeks. If orders or emails take a bit longer, we really appreciate your patience.

Thanks as always for your support, and we’re looking forward to seeing some of you in York.

Best regards,
Ian & the Train Trax team www.traintrax.co.uk
www.model-railway-magic.co.uk
www.themodeltreeshop.co.uk

PS. Latest news will be on our Facebook page if you want hear about what's happening day to day.